The assignment for this section is designed to test your understanding of the different types of communication and your ability to complete workplace forms.
Have a look at the Assignment now to see what you'll need to do to complete it. You'll find the link in the menu bar.
Also in the menu bar are links to the lessons for this section:
- Verbal communication
- Verbal instructions
- Body language
- Signs and hand signals
- Forms and reports
- Emails
- Mobile phones
- Seeing things from other angles.
These lessons will provide you with background information that will help you with the assignment.
To see an example of what can go wrong when communication fails, have a look at the cartoon on the Just for fun page.